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10–20 hours per week · Leicester HQ

Since 2006 our team have helped thousands of households and businesses bounce into cleaner, cheaper power with bespoke solar, battery and heat-pump systems. We keep it simple, transparent and jargon-free—no pushy sales, just premium tech backed by in-house expertise.

Why we need you

Our install calendar is buzzing, and every project must meet MCS (Microgeneration Certification Scheme) standards and first-class customer care. We’re looking for a detail-loving Office Administrator who can keep compliance tidy, customers happy and the team one step ahead—all on a flexible, part-time schedule.

What you’ll handle day-to-day

  • MCS paperwork & portals

    • Compile, check and submit installation evidence, warranties and commissioning docs

    • Track certificate deadlines and flag any gaps before they become headaches

  • Customer touchpoints

    • Answer inbound calls and emails with friendly, no-fluff updates

    • Schedule site surveys, installs and follow-up visits around engineer diaries

    • Send final handover packs so clients feel confident from day one

  • Office essentials

    • Keep CRM notes spotless and stock spreadsheets current

    • Liaise with suppliers for manuals, datasheets and warranty info

    • Prep weekly progress reports for the Ops and Sales leads

  • Process polishing

    • Spot admin snags, suggest smarter templates or checklists and share the wins with the team

What you’ll bring

  • Previous admin experience—ideally in renewables or construction, but not essential

  • People skills: calm phone manner, clear written comms, genuine desire to help

  • Organised brain: you juggle multiple deadlines without dropping the ball

  • Tech confidence: CRM systems, MS Office and basic PDF editing hold no fear

What we offer

  • Flexible hours: shape a schedule that fits you

  • £ competitive hourly rate plus holiday pay, pension and expenses

  • Supportive squad: engineers, designers and sales all under one roof

  • Feel-good mission: every certificate you process gets another household cutting carbon and costs

How to apply

Submit your CV and a brief note telling us why compliance + customer care is your happy place . We review every application personally, send your submission to contact@pogoenergy.co.uk – no agencies please.

Deadline: We’re interviewing on a rolling basis, so jump in soon.

Let’s get you selling smarter, greener solutions—and earning the rewards you deserve.

Pogo Energy is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.